Reason for JS to CDN Migration

Starting in January 2022, Candu plans to only support our CDN installation method. Providing and maintaining only one SDK will allow us to provide the highest quality and security to all of our customers.

As a customer, this means you will always be on the latest version of the SDK, with no manual updates. It will allow you immediate access to new features that we roll out, and make sure that any bugs will be caught and fixed as quickly as possible.

Finally, the new installation method allows you to add Candu to additional locations within your application without a developer. If you decide you want to experiment with an announcement bar or sidebar content down the line, you can do that without needing to find time within the next sprint (or five).

If you have any questions or concerns, please reach out to [email protected]

To Migrate from a JavaScript Installation to the New CDN Installation

First remove the Candu.init:

Candu user adoption software, JS to CDN Migration Code Snippit

Remove the code block where you’ve imported Candu and called the Candu.renderContent (may also be listed as Candu.renderTutorial or Candu.renderPortal):

Candu JS to CDN Migration Code Block, user adoption software

[OPTIONAL] Npm uninstall @candulabs/js-sdk

Next, replace the unique Candu script tags into the <head> of your application. You will find the script tag for your organization in the Dashboard Settings > Installation

Installing Candu with Script, user adoption software
Did this answer your question?