Need to show content when users click a button or complete an action, rather than automatically on page load? Here's how!
Before you get started
Most Candu content requires a placement to determine where and when it appears. However, when you want to launch content from CTAs or code, that content needs to be published without a placement first.
When to publish without a placement
You should publish content without a placement when it will be:
Triggered by Candu CTAs
When one piece of Candu content launches another (like a button in a modal that starts a product tour), the triggered content doesn't need its own placement.
Used in "Change Content" interactions
Overlay content that swaps in when users interact with existing content doesn't need a separate placement, it inherits visibility rules from the parent content.
Triggered programmatically
Modals, tours, and hotspots can be triggered when specific events occur in your app using Candu's JavaScript API. Inline content can also be rendered programmatically. See our developer documentation for implementation details.
URL parameters let you launch tours, modals, and hotspots automatically when users click a link. Learn more about Candu's built-in URL parameters.
How to Publish Without a Placement
Click Publish in the Editor
Select your target segments
Note: Segmentation rules still apply. Only users matching your segments will see this content when triggered.
When prompted to add a placement, click Publish without a placement
Your content is now ready to be triggered.
How to Trigger Your Content
From a Candu CTA (opens new content):
In your triggering content, select the call-to-action (button/link)
In the Interactions panel, add the "Trigger" action
Select your published content from the dropdown
From a "Change Content" interaction (swaps content):
In your parent content, select the call-to-action (button/link)
In the Interactions panel, add the "Change Content" action
Select your published overlay content from the dropdown
