The Candu Chrome Extension helps you work with inline content and overlays directly from your browser. Use it to:
Check installation status to troubleshoot issues
Preview content on your pages before publishing
Note: The Chrome Extension works only with inline content and overlays. For product tours and hotspots, use Snapshots in the editor.
Update or Remove Placements
Modify existing placements for content:
Open the extension on a page where content is already placed
Select your workspace from the dropdown
Find your content in the list (Tip: If content doesn't show, you may be in the wrong workspace, look for the switch workspace prompt)
Click the placement card to view current settings (selector, position, URL rules)
Click Update Placement to save changes
Want to see it in action? See a walkthrough.
Check Installation Status
Navigate to a page where Candu is installed
Click the Candu extension icon
Click Page Status
If it shows SDK installed and SDK up to date in green, you're all set!
Note: Be sure to check the workspace matches your product's environment.
Use this as your first troubleshooting step when content isn't appearing.
Preview Content
Quickly test how inline content or overlays look on your pages before publishing:
Open the extension on the page where you want to preview
Select your workspace from the dropdown
Click "All Content" and search for your content
Content Details
When you select content to preview, you'll see:
Segments: How many user segments this content is targeted to
Last edit: When the content was last modified
Status: Current state (Pending changes, Published, or Draft)
You can also preview A/B test variants to see how different versions will appear to users.
Preview Tips
Get a clean preview: Collapse the extension and hide borders to see the final look
Exit preview: Press ESC or click the three dots to Remove content
Make edits: Click "Open the Editor" to jump back and modify content
Purple border: Only shows when using the Chrome Extension (users won't see the border)
The Chrome Extension can't preview hotspots or product tours. See more previewing methods including Share Links.