Welcome to CanDocs!

πŸ‘‹ Welcome to Candu’s Docs. Here, you'll find comprehensive guides and documentation to help you build onboarding experiences, and support if you get stuck.

Candu's mission

At Candu, our mission is to leave no customer behind.

Our goal is to give everyone the tools they need to succeed in your software.

We do this by helping you build, iterate, and personalize in-app experiences. Our components will inherit your application's styles, so they will look like a native part of your interface.

What you can do with Candu

Candu helps you build native onboarding experiences into your product to guide your end-users from basic to expert-level fluency.

Three things you can do with Candu

🎨 Design and refine onboarding experiences in our Editor without coding

Drag-and-drop Editor for simple customization.

🏝 Personalize the in-app experience for personas, accounts, and end-users

Segments for customized interactions.

πŸ”Ž Understand how your content does (or doesn’t) drive feature adoption, then improve it.

Analyze your onboarding performance for different Segments.

Our approach

At Candu, we do things a little differently, and that starts with our approach of embedding components rather than adding an overlay.

​

Overlays

(modals, guides)

Embedded

components

How to remember

"An Experience Layer"

"An Interface Builder"

CSS vs. HTML

Mimics your app

(WYSIWYG)

Renders your app's CSS

(can add logic & styling)

Placement

Floating anywhere

(across screens)

Designated Portals

(windows in your app)

Benefits

More contextual, less integrated

(can be added anywhere)

Less fragile, more integrated

(less maintenance as your interface changes)

Admin

Easier to apply

(for each feature release - 10s)

Easier to customize

(for each account - 1,000s)

Example

New product tour

Account-specific resource center

User Need

User is unaware

User does not comprehend

Where to start?

🎨 If you create onboarding experiences, see our quickstart for creators.

πŸš€ If you are a developer, jump into our developer quickstart, where we give you step-by-step instructions for how to set up the client.

πŸ€“ For more advanced use-cases, we also provide an in-depth reference to our JavaScript API.

Intrigued by our Early Access program? Contact our team at demo@candu.ai for access to our API keys.

Welcome aboard!