Connect Candu to Claude or ChatGPT (MCP)
You can connect Candu to an AI assistant that supports custom MCP connectors, like Claude or ChatGPT. The assistant can then look up your content, audiences and results, and make changes that you approve in Candu.
How it works
The connector runs through your own Candu login, in your browser. There's no API key or separate password to set up. That means:
Candu has to be open and signed in in your browser whenever you use the assistant. If you close Candu or sign out, the assistant can't reach it until you open it again.
The assistant sees what your Candu account can see, and nothing more.
Every change it makes shows up in your Candu tab. Segment changes run straight away; other changes wait for you to approve them.
What you can do
Find content by name and check whether it's live, where it shows and who it targets
Work out why a piece of content isn't showing to a user
Check which segments a user is in and what traits they have
Look at views and interactions for your content
Create and edit segments
Change who sees a piece of content
Add or edit an inline placement
The actions available to your assistant depend on the connected toolset and your Candu permissions. Ask it to explain the proposed action and whether the result will be a saved draft or published content. If an action is unavailable in your connection, use the editor link to finish it in Candu.
What you need
An AI assistant that supports custom MCP connectors, such as Claude or ChatGPT.
The Candu connector URL:
https://mcp.dubot.ai/canduCandu open and signed in, in the same browser you'll use to connect.
Step 1: Add the connector
Add a custom connector in your AI assistant:
In Claude: go to Customize > Connectors > Add > Add custom connector.
In ChatGPT: go to Plugins > Add > Add custom MCP server.
Paste the URL:
https://mcp.dubot.ai/canduSelect Connect (or Add). A sign-in page opens in your browser.
Step 2: Open Candu
On the sign-in page, select Open product. Leave the sign-in tab open; it finishes on its own.
Step 3: Allow the connection
Candu opens on your dashboard and asks "Did you start this connection to [your assistant]?" It also lists what the assistant will be able to do. Check that the name matches the assistant you're connecting, then select Allow.
Go back to your assistant. It's now connected.
If you didn't start the connection, select Deny. Nothing is connected.
Step 4: Try it
Keep your Candu tab open, then ask your assistant a question about your workspace, for example:
"Which of my content is live right now?"
"Why isn't the Welcome modal showing for user 1234?"
"Create a segment for users on the Pro plan."
Approve a change
Creating or editing a segment happens straight away, and shows up in the list of completed actions in the top right of your Candu tab. For other changes, like saving your styleguide, inviting teammates or importing content, a request appears there first. It shows the action and the details the assistant sent. Select Accept to make the change or Decline to skip it. The assistant then checks the result.
If you're not sure what a request will do, decline it and ask the assistant to explain the change first.
Troubleshooting
Opening the URL in your browser shows "unauthorized": that's expected. The connector URL only works inside your AI assistant. Paste it into your assistant's connector settings (Step 1) instead of opening it in a browser tab.
"The user is not currently in the application": Candu isn't open, or you're signed out. Open Candu in your browser, sign in, then ask again.
No connection request appears in Candu: make sure you're signed in to Candu in the same browser as the sign-in page, then select Open product again.
Disconnect: remove the Candu connector in your AI assistant's settings.