Skip to main content

Pull user data from Segment.com into Candu (Destination)

The Segment destination integration allows you to sync user traits and events from Segment into Candu, where you can use them to create personalized experiences

Deborah Ramírez avatar
Written by Deborah Ramírez
Updated today
You can currently sync User Traits and User Events from Segment to Candu.

Candu can receive User Traits and User Events from Segment. Once synced, this data becomes available for targeting specific user groups and personalizing content.

This guide covers pulling data from Segment to Candu. To send Candu data to Segment, see Sending Candu data to Segment.com (Source).

How to set up the integration

For detailed setup instructions, see Segment's Candu destination documentation.

Quick overview:

  1. In your Candu workspace, navigate to Settings > Integrations

  2. Find Segment in the list of available integrations

  3. Toggle on and enter your Segment Write Key

  4. Click Save Changes

Tip: Set up Signed Identities in Candu to improve data security.

Using Segment data in Segmentation

Segment traits appear as User Property options when creating segments. Use these traits to show different content to different user groups, for example, showing premium features only to users on paid plans, or displaying industry-specific content based on company type.

Using Segment data in Variables

Variables let you display dynamic, user-specific information in your content. For example, a welcome banner that says "Welcome back, {{first_name}}!" or "Here's what's new for {{company_name}}"

When editing content, click the Variable button to insert any Segment trait. The content will automatically update for each user based on their Segment data.

Did this answer your question?