Segmentation & Personalization
Deliver personalized content to the right users at the right time to create dynamic product-led journeys
Getting Started with PersonalizationPersonalization lets you create tailored experiences for different users based on who they are and what they do in your product. Instead of showing the same content to everyone, you…
Segmentation
Create segments and show the right experience to the right users
Create & Manage SegmentsSegments let you group users based on who they are and what they do, so you can show different content to different audiences.
User Events in Segmentation
Scheduling Content with SegmentsSchedule your content to publish and unpublish automatically, useful for holiday messages, feature announcements, time-limited promotions, or any content that should only appear during specific dates.
Creating Segments with CSV UploadUpload a CSV file to create segments based on a list of user IDs, useful when you need to target specific users based on external data, offline events, or criteria…
Segmentation FAQsCommon questions regarding Segments and creating personalized user journeys
Variables
Use variables to personalize your Candu experiences
Using Variables to Personalize ContentVariables let you display user-specific or company-specific data within your content, like showing each user their own name, company, usage metrics, or custom values from your product.
Create Dynamic URLs with VariablesURL templating lets you insert dynamic values into links, iframe sources, and media URLs, pulling data from user properties, account properties, or the current page URL.