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✨ Getting Started with Candu AI [Beta]

Candu’s AI tools help you speed up content creation and make layout changes faster than ever.

Jonathan Anderson avatar
Written by Jonathan Anderson
Updated over a week ago

🔍 Where to find AI in the Editor

You’ll see the AI Copilot in two main places:

  • When creating new content: After clicking + New Content in a blank canvas for in-line and overlay experiences, you’ll be prompted to start with AI suggestions.

  • In the Toolbox panel: Open the AI tab to request layout updates, rewrite content, or iterate on designs.

You can also attach reference files (like PDFs or screenshots) or images to guide the AI.


✅ What Candu Copilot can do

Right now, AI supports:

✏️ Writing and rewriting content, including translations

🧱 Suggesting layout improvements (e.g. move nodes, align content left)

Working with checklists

🧠 Understanding reference documents and images

🪄 Iterating on suggestions (e.g. "make this concise" or "apply best practices")


⚠️ Known limitations

There are a few things Candu AI won’t do — yet:

❌ It doesn’t create or edit the following component types, such as:

  • Forms

  • Flows

  • Conditional blocks

  • Video embeds

  • Adding new Tour Steps and Hotspots

It also works within a specific document, and the AI can't add a new Segment or view your analytics data.


We want you to have the final say over publishing so Candu AI will never publish a document on your behalf.

We recommend reviewing all AI-generated content before publishing to ensure visual and factual accuracy.


🔐 Is my data safe?

Yes. We only send the specific content and references you’re working on to the AI for processing.

  • Files (like images or PDFs) are securely handled

  • Your data is never used to train public AI models

  • For full details, see our data protection agreement.


💸 How much does it cost?

Right now, AI features are free to use while in early access for Enterprise plans.
We’ll notify you in advance if pricing changes.


🧪 What we’re improving

We’re actively working on:

  • ✂️ Less chatty responses

  • 📐 Better layout restructuring

  • 📝 Rich text support (bullets, bold, links, etc.)

  • 📱 Responsive editing for mobile viewports


🛠 Coming soon

Here’s what’s next on our immediate AI roadmap:

  • 🎯 Tour and Hotspot creation

  • 🖼️ Improved image generation controls

  • 🧭 Reference other Candu content in prompts


💬 How to share feedback

Have thoughts or running into issues with Candu AI?

  • Please ping us in Slack or email [email protected]

  • No need to report API errors — we catch those automatically.

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