Every Candu Workspace is tied to a specific domain, and you can create unlimited Workspaces associated with your account.
Why create more than one workspace?
You want to have a test or staging environment vs. a live production environment
You have multiple brands, products, or websites where you want to add Candu content.
By creating multiple workspaces, you can exercise greater control over your content, ensuring it is better organized and maintained over time.
Content & Settings are not shared across workspaces.
What is shared across Workspaces?
If you create a separate Candu Workspace, this is essentially like having another Candu account.
What is unique to each workspace
The below will be unique to each Workspace:
Styleguide—This allows customers with multiple brands, websites, or applications to customize according to differing brand guidelines. If you need to rebrand your content, you can always create a test Workspace to trial new styles first!
Content - this is unique to each Workspace and cannot be copied across to other Workspaces.
Segments—These are set up and configured per Workspace. A list of Segments cannot be copied or shared between Workspaces.
Installation Scripts - Each workspace has a unique Client Token in the installation script
Integrations - these are configured on a per Workspace basis
What is shared across workspaces
The below are shared across Workspaces:
Team members - they will have universal access to all Workspaces.
Billing - we only bill on a per-account basis, not a Workspace basis.
Managing Workspaces
How to create a new Workspace
If you navigate to Settings > Workspaces, you will see a list of all of your existing Workspaces in a list. You can easily click between them to access each one.
To create a new one, simply click 'Create New Workspace.'
You will then be able to name your Workspace and indicate the main high-level domain where Candu content will be embedded and rendered. For example, this may be the website of your additional brand or your staging environment if you are using it for testing purposes.
How to import Content across Workspaces
Transfer Content to a Different Workspace
To start transferring content, you'll want to create a new piece of content in the workspace you want to import your content into. When in this new blank content doc, head to the Settings tab:
Select the 'Import Content' button in the Manage Content section of the General tab.
Here, you can select the workspace from which you want to import your content, then search for the specific piece of content you want to import, map your segment, and import your content. 🙌
Deleting Workspaces
If you no longer need one of the Workspaces you have created, you can delete it.
Please select the Workspace you want to delete, then select 'Delete Workspace' at the bottom of the page and confirm your choice.
Please proceed with caution when deleting Workspaces. Doing so will delete all existing Content and segments in the Workspace, which means users will no longer be able to view those experiences.