We created Candu Forms to allow you to easily capture data about your users or feedback from your users in your existing product without having to use another third party tool. You can build onboarding surveys, feedback surveys or contact forms using a combination of common input field like checkboxes, select lists and text areas.
Some common use cases for Candu Forms:
Sign-up Flows/Onboarding Surveys
Product Feedback Surveys
Registration Forms
You can then use any data captured via your Forms in Segmentation so you can personalize user experiences based on the answers they have given you and drive self-serve activation, conversion & retention rates.
Sign-up Flows/Onboarding Surveys
Use Forms in your sign-up flow into your product to capture key information from your users from the get-go. Ask questions such as:
Their main use case for using your product
Their role
What industry they belong to
What existing tools they already have
This information will help you better understand how to set your users up for success with your product and decrease their time-to-first-value during activation.
➡️ To walkthrough the above example flow yourself click here!
Alternatively, once a user has signed up, you could create a banner or button with an onboarding survey nested in a modal to gather key information like the below:
Product Feedback Survey
Capture how your users are finding certain features or new releases in a scalable way by creating a quick survey (why not nest it inside a Candu Modal? 👀) - this will be an easy, timely way for you to capture key qualitative feedback in-app.
Creating Forms
You can start creating Forms in the editor under Components > Forms where there are a number of pre-built forms, templates or you can start from scratch and build your own!
Once you get results in, you can then use this data in Candu Segments, export your results into a CSV file or use Webhooks to sync your results with the rest of your tech stack such as your CRM, email tool or data warehouse.
For a quick overview of forms please view this short 7-minute introduction.
We're always open to feedback on how to improve, so don't be shy ✍️