We created Candu Forms to allow you to easily capture data about your users or feedback from your users in your existing product without having to use another third-party tool. You can build onboarding surveys, feedback surveys, or contact forms using a combination of common input fields like checkboxes, select lists, and text areas.
Common Use Cases for Forms
Some everyday use cases for Candu Forms:
Sign-up Flows/Onboarding Surveys
Product Feedback Surveys
Registration Forms
You can then use any data captured via your Forms in Segmentation to personalize user experiences based on their answers and drive self-serve activation, conversion, and retention rates.
Use Case: Sign-up Flows/Onboarding Surveys
Use Forms in your sign-up flow into your product to capture key user information from the get-go.
Ask questions such as:
Their primary use case for using your product
Their role
What industry they belong to
What existing tools do they already have
This information will help you better understand how to set your users up for success with your product and decrease their time-to-first-value during activation.
Alternatively, once a user has signed up, you could create a banner or button with an onboarding survey nested in an overlay to gather key information like the below:
Use Case: Product Feedback Survey
Capture how your users find certain features or new releases in a scalable way by creating a quick survey (why not nest it inside a Candu Overlay? π) - this will be an easy, timely way to capture critical qualitative feedback in-app.
Creating Forms
You can start creating Forms in the editor under Components > Forms, where there are several pre-built forms and templates, or you can start from scratch and build your own!
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Once you get results, you can use this data in Candu Segments, export your results into a CSV file, or use Webhooks to sync your results with the rest of your tech stack, such as your CRM, email tool, or data warehouse.
How to set up a Candu Form (Video)
For an overview of Candu's Forms, please see this short 7-minute introduction:
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We're always open to feedback on how to improve, so don't be shy βοΈ