We created Candu Forms to enable you to easily capture data about your users or get qualitative feedback from your users in your existing product, without having to use another third party tool.
Quickly create sign-up flows or onboarding surveys to learn about your users and use captured data to personalize the rest of their journey with your product ✅
Gather product sentiment and run surveys in-app, such as requesting user research sign-ups, feedback on new features and measuring progress as you iterate on your product ✅
The data captured can then be used to create Segments to personalize other Candu content and your responses can be pushed outside of Candu to other tools 🚀
Learn more about using Forms:
Styleguide for Candu Forms
To ensure any Candu created Forms match your design system, there is a Forms section in the Styleguide where you can customize and set the following for all Labels, Fields and Field Errors:
Font: type, weight, size and color
For each Field Type: font, weight, size, color, border, radius, and more
On Hover/On Focus/On Select: background, border and checkbox colors
Field Errors: font, weight, size and color
Spacing: margin and padding for labels, fields, checkboxes/buttons and cards
You can also create multiple Form styles as you need!
Building Candu Forms
It is super simple to create your own Forms! Head to the Palette > Components > Forms, and you can then start from scratch using our 'Empty form' and filling it with your chosen 'Form inputs' or you can start with one of our pre-built forms or templates and customize it by editing or adding input fields.
To customize a Form, you can drag and drop the form inputs into the Form component & order them how you want - it really is that simple ✨
You can choose to from the following Form Inputs:
This is a great option to gather a small amount of user information, e.g. 'What is your name?'.
To be used when you want more in-depth information, e.g. 'Please provide any additional feedback or comments'.
Ideal for when you want to provide a complete list of responses for a user to choose from, e.g. 'What is your job role?' > this is a great option to gather data to pass to Segments.
Self-explanatory, use this to gather a user's email address > this is a great option to gather data to pass to Segments, e.g. target domains.
Great for when you want to provide options for a user to select one or more answers, e.g. 'What are you planning to use this app for?' > this is a great option to gather data to pass to Segments.
Single Select Cards
This is a common UX to make things a bit more visually appealing. Consider adding images to your cards to make them more on-brand!
Multi Select Cards
This is a great option when you want to users to choose multiple options and want it to be more visual than a checkbox!
Once you've added all of your form inputs, you can amend the following general settings in the Toolbox:
Labels and placeholders
Make the label visible/invisible
Mark as required or not
Then each form inputs has the following unique settings:
Choose to validate email or not
Add options ('Text' and 'Value') for drop down
Single-Select Cards Label/Multi-Select Cards Label
Amend the number of cards and columns
Add options ('Text' and 'Value') for checklists
Once you've chosen a form from our pre-existing selection or built your own using our Form Inputs, you can manage the settings in the Component tab. Here you can:
Name your form
Decide whether you want your users to be redirected to a certain page/URL on submission
Choose whether to prevent resubmission based on User ID (this means users will only be able to complete the Form once and it will no longer appear for them after they have completed it)
Edit the text and styles in each of the three form states Normal, Submitted and Error
After publishing your form and embedding it in your product, you can sit back and wait for the responses to flood in ☕️
You can keep tabs on your responses from the 'Form responses' section of Candu. You can view the responses either by user or by field type and also export them as a CSV file.
Forms and Segmentation
Forms aren't just powerful for capturing data initially, you can also you this data to personalize your user experiences based on the information they have given you!
For example, if you use Candu Forms in your Sign-Up flow and ask users what industry they are in, you could then use this answer to create different Segments in Candu and show them a different Onboarding Checklist depending on which industry they are in.
Under Forms responses > Integrations you can see the list of applicable Form inputs that will pass through to Segments and appear under 'User Properties'. Please note this is enabled by default!
ℹ️ You can simply disable this sync if you do not want to use any Form data for personalization efforts.
All options will appear with the Label + Form Input type for you to choose from:
If you have any questions, please feel free to reach out! We'd also love to see any of your finished designs and use cases ✨