Troubleshooting & FAQs
Find answers to common issues, learn how to fix content and segmentation problems, and get quick guidance on the most frequent Candu questions.
Troubleshooting Content Not Showing UpContent published but not appearing on your page? This guide will help you get content showing on your page.
Troubleshooting Selector IssuesLearn how to check placement selectors when your Candu content isn't showing
Troubleshooting Z-Index IssuesLearn how to diagnose and fix z-index layering issues that prevent tooltips and modals from appearing above other page elements.
Perform a cache-free refresh while testing
Download a HAR file for troubleshooting
How to embed a YouTube videoEmbed YouTube videos directly in your Candu content to share tutorials, product demos, or educational content with users right where they need it.
How to Embed Google Drive FilesEmbed key files for users to easily find and download.
How to Embed HubSpot into an iFrameEmbed HubSpot forms into Candu to collect key data.
Embed Google Sheets into iFrameGoogle Sheets allow you to share relevant and up to date data in real-time. Save time by sharing your Google Sheets with your users.
Embed Calendly into an iFrameSave time scheduling calls by adding Calendly directly in-app with Candu.