Troubleshooting & FAQs
Find answers to common issues, learn how to fix content and segmentation problems, and get quick guidance on the most frequent Candu questions.
By Deborah and 1 other2 authors12 articles
- Common questions from Candu SupportShort answers to questions our support team answers often: exports, analytics, segments, forms, layout and testing.
- Troubleshooting Content Not Showing UpContent published but not appearing on your page? This guide will help you get content showing on your page.
- Troubleshooting Selector IssuesLearn how to check placement selectors when your Candu content isn't showing
- Troubleshooting Z-Index IssuesLearn how to diagnose and fix z-index layering issues that prevent tooltips and modals from appearing above other page elements.
- Perform a cache-free refresh while testing
- Download a HAR file for troubleshooting
- How to embed a YouTube videoEmbed YouTube videos directly in your Candu content to share tutorials, product demos, or educational content with users right where they need it.
- How to embed Google DriveEmbed key files for users to easily find and download.
- How to embed HubSpot into an iFrameEmbed HubSpot forms into Candu to collect key data.
- How to embed Google Sheets into iFrameGoogle Sheets allow you to share relevant and up to date data in real-time. Save time by sharing your Google Sheets with your users.
- How to embed Calendly into an iFrameSave time scheduling calls by adding Calendly directly in-app with Candu.
- Embedding Typeform Surveys in CanduLearn how to embed Typeform surveys in your Candu experiences and pass user information to Typeform.