Use Candu buttons to launch WalkMe Guides to link users directly to the tour that they want.

Lauren Cumming avatar
Written by Lauren Cumming
Updated over a week ago

How to connect Candu and WalkMe tours

  1. In the Candu Editor, open the content to which you want to add a WalkMe tour.

  2. Add a button or a card to the content by dragging one from the elements or containers section of the palette on the left side of the page.

  3. Select the button or card. Click the dialog button in the lower right corner of the button or card, or select “Integrations” at the top of the toolbox on the right.

  4. Select the URL option and choose whether you want it to open in a new tab or not.

  5. Paste the WalkMe tour permalink in the URL box.

  6. Test your integration by opening the content in "Preview" and clicking the button you just created. The WalkMe tour should launch as expected.

  7. If the flow does not open correctly, see troubleshooting tips below.

  8. If the link is configured correctly, click Publish.

Connect WalkMe Tours to your Candu Content, Powerful Solutions For Improving User Adoption

Troubleshooting WalkMe Tours:

Refer to the WalkMe Getting Started Guide.

As with all buttons in Candu, you can configure event tracking. This allows you to identify all users who have clicked the button and launched the tour. For more information about event tracking, see Analytics.

Did this answer your question?