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Webflow Installation Guide

Communicate with users in-app, and surface the most relevant features they may have overlooked.

Flora Sanders avatar
Written by Flora Sanders
Updated over 2 years ago

Adding Candu to Webflow

This guide will walk you through adding Candu to an individual page in Webflow. Refer to Webflow's documentation on adding script tags for a more in-depth look at the options.

Adding Candu to a Specific Webflow Page

Use Webflow Page Settings to insert custom code. The code included in the custom code section of any page will only apply to that page, and will appear after any site-wide custom code.

Add Candu to Webflow Pages, customer onboarding

From inside the Webflow Designer, open Page Settings, and paste the Candu script in the Head Code section, and Save the settings.

To find your Candu Script, go into the Candu Dashboard Settings > Installation tab from the top bar menu. Then, open the Embed tab on the left and copy the top code block as seen below:

Install Candu into your Webflow site, customer onboarding

Whitelisting Your Page

Before any content can be added or published, you must whitelist your page within Candu.

  • Add your domain to the list under "Whitelisted Domains"

  • Please note that you can use wildcards here as needed. Add a * before or after the URL to add a wildcard

If you encounter CORS errors when publishing content, it likely has to do with whitelisting. To check, try whitelisting just the wildcard and clear the cache.

Custom scripts do not appear in Webflow until published, so you will not be able to preview Candu content on an unpublished Webflow page.

For more troubleshooting tips, check out our Installation Troubleshooting Guide.

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